Shipping Policy
Logistics Partners
Local Delivery (HK): SF Express
International Delivery: HongKong Post, Fedex
Dispatch Time & Stock AvailabilityDue to rapid inventory turnover, stock levels shown on the website are for reference only.
In-Stock Items: Orders are generally processed and dispatched within 3-5 business days (excluding weekends and public holidays).
Out-of-Stock Items (Important):If an item you ordered happens to be out of stock, we will contact you immediately via Email or Phone.You may choose to:
Wait for restock (if available).
Exchange for another item of equivalent value.
Receive Store Credit (E-Coupon) for future use.Please note: We do not offer cash or credit card refunds.
Delivery Time: Once dispatched, local orders usually arrive in 2-4 business days. International delivery times vary by destination.
Shipping Fees & Taxes
Shipping fees are calculated at checkout based on destination and weight.
International Taxes: For orders shipped outside of Hong Kong, the recipient is responsible for any import duties, taxes, or customs fees charged by the destination country.
Delivery Areas
Hong Kong: Hong Kong Island, Kowloon, New Territories.
International: We ship to most countries. Please check the available options at the checkout page.