Welcome to Paint Alley (hereinafter referred to as "the Website"). This Website is operated by Paint Alley (hereinafter referred to as "we," "us," or "our"). By accessing or using our Website and services, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions. If you do not agree to these terms, please discontinue use of the Website immediately.
1. Scope of Service
- Paint Alley provides an online platform for the sale of stationery, professional art supplies, and original lifestyle products, as well as the booking of art workshops and creative courses.
2. Account and Membership
You are responsible for ensuring that all personal information provided during registration or checkout is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account password. Please notify us immediately of any unauthorized use of your account.
Use of membership points and exclusive offers is subject to specific rules published on the Website from time to time.
3. Orders and Pricing
All prices are listed in Hong Kong Dollars (HKD) unless otherwise stated.
We reserve the right to adjust prices at any time without prior notice.
Order Confirmation: An order is considered accepted only after a confirmation email is sent. We reserve the right to cancel any order and provide a full refund due to stock unavailability, pricing errors, or technical issues.
4. Product Information and Visual Representation
We strive to provide accurate descriptions and high-quality images. However, please note that actual colors may vary slightly due to different monitor settings and lighting conditions.
Natural Materials: Products made from natural materials (e.g., wooden pen barrels, handmade paper) may feature unique textures or minor variations. These are inherent characteristics of the material and are not considered defects.
5. Workshop and Event Special Terms
Registration: Slots for workshops are secured only upon full payment on a first-come, first-served basis.
Attendance Policy: Unless an event is cancelled by us, fees for workshops are non-refundable and non-transferable to other dates in the event of personal absence.
Instructor Changes: In the event that a scheduled instructor is unable to attend due to unforeseen circumstances, we reserve the right to appoint a substitute instructor or reschedule the session.
6. Intellectual Property
All content on this Website—including but not limited to text, logos, original artworks by instructors, instructional handbooks, SVG icons, and custom code—is the property of Paint Alley or the respective creators.
Prohibited Use: Any unauthorized reproduction, modification, distribution, or commercial use of our content without prior written consent is strictly prohibited.
7. Limitation of Liability
Paint Alley shall not be held liable for any indirect or incidental damages resulting from the use of art materials (e.g., ink stains on clothing) or minor injuries resulting from improper tool usage.
Our liability for any product or service shall not exceed the actual purchase price paid by the customer.
8. Amendments to Terms
- We reserve the right to modify these terms at any time. Any changes will take effect immediately upon being posted on the Website. It is your responsibility to review these terms periodically.
9. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
